Author: Guy Jelley

Guy is one of the founders of PPO and is the company’s CEO. He is very passionate about the Project Management industry, and through this also very driven. Guy is a husband & father of 2, loves jazz, soccer and is a huge Spurs fan.

3 Things Great Project Management Offices Do Differently For Awesome Customer Experiences

project management offices customer experience
When considering the mandate of traditional project management offices (PMOs), the territory of customer service and thus a great customer experience (CX) is usually left uncharted. The week leading up to the latest instalment of the PMO Forum (a special interest group for PMO Leaders and Executives, endorsed by Project Management South Africa and sponsored … Continue reading "3 Things Great Project Management Offices Do Differently For Awesome Customer Experiences"

The things I’ve learnt on-boarding project managers for our PMO

onboarding PPM methodology
Our company, Project Portfolio Office (PPO), develops and provides a software as a service (SaaS) project portfolio management (PPM) application to any organisation running and managing projects. In the last 18 months, we’ve moved from being a small organisation with highly skilled and versatile individuals (who did everything, and did it well from one office) … Continue reading "The things I’ve learnt on-boarding project managers for our PMO"

Lessons learned – key to project management success

A critical aspect of successful project management is to review completed projects, identify successes and failures, or “lessons learned”, and incorporate them to help deliver value for future projects. “The recent implementation of PPO, Project Portfolio Office’s online project portfolio management (PPM) application, at one of Africa's largest retailers of food, general merchandise and clothing, … Continue reading "Lessons learned – key to project management success"